The call center industry, well-known for employing its workers in graveyard shifts, and which is ironically called one of the nation’s sunrise industries, lends Philippine cities a unique claim to the title of the city that never sleeps. While contenders for the nickname in other continents are havens of endless leisure and nightlife and luxury, Manila (or Cebu or Bacolod) are inhabited by night dwellers who forgo sleep not out of choice, but out of necessity.
Many of them, that is, but not all. Sleepless, an entry to the 2015 QCinema (Quezon City) Film Festival, is ambivalent about the call center industry. It is tempting for a film with such a premise to be an echo chamber of critical sociopolitical sentiments: that this outsourcing industry disadvantages our nation in a neo-imperialist world order, that it enslaves its workers under alienating working conditions, et cetera, et cetera. But for Sleepless, the graveyard shift, the darkness of ungodly hours, is just a backdrop to its story, the circumstances that its characters happen to inhabit.
Note: this essay is an in-depth commentary on the film, and includes spoilers by necessity. It is meant for those who have seen the film.